Outside of School Hours Care Coordinator

Organisation: The Gap Youth and Community Centre Aboriginal Corporation
Region: Statewide

Position:  Outside of School Hours Care Coordinator

Division:  Outside of School Hours Care Program (OSHC)

Level:  Social, Community, Home Care and Disability Services Industry Award 2010 Level 4 (Pay point to be determined based on qualifications and experience), 6 weeks annual leave, plus leave loading, superannuation, and salary sacrifice

Position Reports to: Program Manager

Location:  The Gap Youth and Community Centre, 91 – 93 Gap Road, The Gap, Alice Springs NT 0870

Hours: Full-time 37.50 hours per week, fixed term to 30 June 2024

Last Review:  February 2023

Eligibility: Indigenous applicants strongly encouraged to apply

About the Gap Youth and Community Centre

The Gap Youth and Community Centre Aboriginal Corporation (GYCC), a not-for-profit community-based organisation, has been providing assistance and support to at-risk children, young people, their families and their communities in Alice Springs since 1977. As a multi-service organisation funded by Territory and Federal government, the GYCC provides a range of support programs and activities to assist and empower young people to make positive choices and decisions for their future.

For 45 years, the GYCC has been providing support and assistance to children and young people based on individual need including assistance with educational engagement, housing and homelessness, vocational training, employment assistance, crime prevention & intervention, information, referral, advocacy, practical assistance, drop-in, and recreational activities.

Program Description

The GYCC provides a fully supervised after school care and vacation care program as part of the national Outside of School Hours Care (OSHC) network for primary school children aged 5 -12 years. 

We promote the developmental, social, emotional, and intellectual needs of all children within our service in a safe, creative, and inspiring environment that nurtures and encourages individual, family and community growth through valuing and respecting the past and self-determining the future.

Role Description

The primary purpose of this role is to manage the daily operations of the Outside School Hours Care Program (OSHC) through the provision of high-quality care, supervision of staff, liaison with parent, visitors and ensuring compliance with all regulatory requirements.

The Coordinator will facilitate the delivery of services within the policies and procedures of the organisation, assist with the development of the program in line with the My Time Our Place framework, and facilitate the implementation of the quality improvement plan.

The Coordinator will provide supervision and support staff in developing their childcare skills to provide a safe caring environment for young people that acknowledges and strengthens their cultural identity to allow them to develop their full potential and build self-esteem and confidence; and cares for the social, emotional, physical, and educational needs of young people. 


Coordinates daily activities:

  • Delivery of high-quality childcare that identifies experiences that are of interest to children and appropriate to the OSHC environment
  • Develop program within the My Time Our Place framework
  • Prepare and adhere to the annual operation plan
  • Deliver program within budget
  • Ensure occupancy levels and staff ratios are managed to maximise revenue
  • Compliance with regulatory requirements is met

Liaise with and maintain strong working relationships with parents, key stakeholders and GYCC management:

  • Develop and maintain positive, respectful and effective relationship with parents, key stakeholders and GYCC staff and management
  • Supervise staff and ensure completion of tasks and their adherence to implement the standards contained in the National Quality Framework for Outside School Hours Care

Supervise, monitor, and develop staff performance:

  • Monitor and evaluate staff performance, undertake annual performance reviews, and implement performance management as required
  • Provide training and support to staff to develop their decision making skills and to meet their performance requirements

Program administration:

  • Develop and update policies and procedures in consultation with the Program Manager and/or CEO
  • Maintain accurate attendance and activity records for reporting purposes
  • Prepare monthly reports for the CEO on attendances, progress towards potential regulation, staff performance, program delivery and any other agreed performance objectives
  • Provide feedback to the Program Manager to assist in the development of the program

Work Health and Safety:

  • Take reasonable care for your own health and safety and for the health and safety of others in the workplace. 
  • Ensure that all team members are practicing within a trauma-informed framework
  • Work in accordance with GYCC’s Health and Safety handbook, WHS policy, the WHS Act, and Regulations
  • Ensure reporting of WHS non-conformances or incidents/injuries

Values and Behaviours:

  • Conduct all work in line with Gap values of Social Justice
  • Apply strict confidentiality practices and guidelines to all client information.
  • Conduct yourself in a professional manner, setting a strong example for both OSHC staff and OSHC clientele
  • Ensure your professional practice is always centred around a trauma-informed framework

Selection Criteria


  1. Diploma in Children’s Services or able to demonstrate significant prior experience in a relevant qualification 
  2. Demonstrated ability to develop and facilitate the coordination and delivery of a high quality childcare service that understands the needs of children in a group care environment
  3. Demonstrated understanding of the My Time Our Place framework, early learning practices, Workplace Health and Safety and childcare regulatory requirements
  4. Demonstrated ability to develop a program for and manage children with complex trauma and behavioural issues
  5. Demonstrated ability to lead a team to achieve the highest possible performance
  6. Demonstrated interpersonal and listening skills together with excellent written and verbal communication skills 
  7. Demonstrated high levels of self-motivation and the ability to use initiative, solve problems, and make informed decisions to organise work priorities 
  8. Demonstrated high level of computer competency
  9. Hold a current NT Working with Children Check (Ochre Card). 
  10. Hold a current First Aid and CPR Certificate or willingness to obtain.
  11. Hold a current NT drivers’ licence, (LR highly desirable) or the ability to obtain


  1. Ability to speak a local Aboriginal language
  2. An awareness of, and sensitivity to Aboriginal culture, history and knowledge of issues impacting on the lives of Aboriginal people in the Northern Territory.

Employment with Gap is conditional on the employee providing:

  1. NT Working with Children Check (Ochre Card). 
  2. Satisfactory Criminal History Check. 
  3. Persons considered for a position with Gap may be required to undergo a pre-employment medical examination and drug screen to determine fitness to perform nominated duties.
  4. Proof of full COVID-19 vaccination.


Please include a one-page cover letter, response to the selection criteria, and provide your current CV with 3 contactable referees. 

Applications will remain open until a suitable applicant is appointed.

Authorised by: Jen Standish-White 10 February 2023

Jen Standish-White – CEO of The Gap Youth and Community Centre Aboriginal Corporation

Apply here.